Bali Fast Ferry
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Welcome to Bali Fast Ferry Help Center

Here, you'll find answers to common questions and assitance with booking, payment, ticket information and more.

Booking Your Ferry Ticket
Booking Your Ferry Ticket

Book Ferry Tickets at Bali Fast Ferry and Get Many Benefits

Payment & receipts
Payment & receipts

Experience easy payment and instant receipt

Booking changes & refunds
Booking changes & refunds

Discover the ease of booking changes & refunds efficiently

Promo codes & credits
Promo codes & credits

Enjoy various attractive promo code for your vacation

On the participation day
On the participation day

There are many attractive offers on participation day not to be missed

Value Tickets
Value Tickets

Tickets on Bali Fast Ferry are certainly valuable and will serve as strong evidence for your bookings.

Frequently Asked Questions

How do I Book a ticket?
Booking ticket is easy! Simply fill out the home page and select your destination, choose dates, and follow the on-screen instructions to complete your booking. After payment, you will receive a confirmation email with your ticket details.
Can I change or cancel my booking?
Yes, you can change or cancel your booking in acordance with the terms & conditions of the products available. Please note whether the product you have selected can be reschedules or cancelled. Please contact our customer service if there are any problems in applying for a change of departure schedule or cancellation of departure.
What payment methods are accepted?
We accept safe and easy payment methods such as major credit cards, convenience stores, virtual accounts, e-wallets, QRIS, and bank transfer.
Is my payment information secure?
Of course! We use industry-standard encryption with international standard security levels to ensure your payment information remains safe and confidential.
When should I arrive for check-in?
We advise you to arrive at least 45 minutes before departure time to ensure a smooth check-in process. You must present your booking confirmation to the ferry operator's counter according to the information on the e-ticket.
What if I miss my ferry?
If you miss the ferry, then sorry the ticket you have purchased is forfeited and there is no refund or reschedule. But don't worry! you can buy tickets again at Bali Fast Ferry and will get a special price.
Does Bali Fast Ferry offer addtional services?
Of course, we offer additional travel services, including private yacht charters island tours, and various activities in Bali and Nusa Penida. You can book these services through our website or by contacting our customer service team.
How do I find current promotions?
We often offer promotions for fast boat tickets and package deals. Check the promotions page of our website and be sure to pay attention to the promotion dates to get the latest offers.